Tracking links are sent via email upon shipping.  Every order has a tracking link, unless a free sample with free shipping is requested.  These are sent letter rates, so we can give them freely!

If your order is held up, there is nothing that we can do but wait with you.

We highly suggest paying for Priority Mail or stocking up in one order, so you don’t have to deal with delays.  This also cuts down on carbon emissions! Ordering more and less frequently is greener.

Check out our shipping policy here.

Returns will be accepted on orders within 2 months of purchase date.  They must be unused and unopened.   Refunds are given upon receipt.

We do not allow trades or trade-ins.  Items purchased on sale, cannot be returned.

If you have a problem with your order, we should know immediately.  Issues from orders not recent, cannot be solved or corrected.

Please email us at: smile@fraufowler.com for a return address

Wrong address?

If your address is outdated or an undeliverable address has been given at the time of checkout, we will redeliver your package with an additional shipping charge after you contact us.

For more information please see our shipping policy page.

(e) smile@fraufowler.com
(p) 423-654-3960

We are a manufacturer and while we’d love to chat over the phone, it’s noisy here!

Please consider emailing us first!  You’ll get the fastest response.

PERRY LOUIS FIELDS

(e) smile@fraufowler.com

Tell us a little more about yourself and why you’d be a good fit!